Repairs

Piano repairs fall into three major categories — Action, Case and Hardware. Please consult the list below as well as our List of Services. General repairs are $130/hr, billable in quarter-hour increments. To book an appointment or ask a question, please use the form below or call (403) 910-1495, 8 AM to 8 PM daily.

Action Repairs

Hammer Repair
Hammer Shank Repair
String Replacement
Pedal Repair
Dead Key Repair
Rattling Key Repair
Squeaking Key Repair

Case Repairs

Leg Repair & Replacement
Missing or Damaged Keytop Replacement
Chipped and/or Stained Ivory Keytop Replacement
Scratched Finish Repair
Chipped Finish Repair
Scuffed Finish Repair
French Polished Finish Repair
Varnished Finish Repair
High Gloss Polyester Finish Repair

Hardware Repairs

Pedal Replacement
Caster Repair & Replacement
Hinge Repair & Replacement
Lid Repair & Replacement
Lid Prop Repair & Replacement
Music Desk Repair & Replacement
Dust Cover Replacement
Lock Key Replacement
Bench Repair & Replacement

Booking & Contact Form – Repairs

You should receive auto-confirmation of your message within an hour. If we do not respond within one day or if you would like assistance right away, please call us at (403) 910-1495, 8 AM to 8 PM daily. We look forward to providing you with prompt and professional piano service!



























    Questions?
    Call 403-910-1495!

    Daily, 8 am to 8 pm

    Hundreds of Satisfied Clients

    Cristina Guzman
    Cristina Guzman
    04:23 02 Nov 22
    Unlike many technicians who only apprenticed, Mike went through a formal training program as well. His tunings are simply better than others I've had. He is not afraid to tell you about other things... that need to be worked on in order to get your piano into the best condition. Also, sometimes a tuning alone is not enough and at that point you will really be glad you chose Ruttle piano works!read more
    Siddhi Oza
    Siddhi Oza
    03:20 26 Oct 22
    Mike was extremely helpful in guiding my purchase of a piano. He compared two and helped me avoid thousands of dollars in repairs to one that, to my ears, sounded almost identical. Best money ever... spent! He does superb, honest work. Amazing repairing service - Highly Recommend.read more
    Jessica Longo
    Jessica Longo
    02:36 26 Oct 22
    Respectable and responsible in caring for pianos. He resolved some small issues that another tuner was not able to fix. I will use Mike from now on! I suggest you try his services if you have been... less than pleased with the work of others.read more
    kasey fontana
    kasey fontana
    05:14 25 Oct 22
    Piano sounds great! Thanks Mike, we will call your scheduling person to rebook in three months. Heads up--if your piano has been moved it can take more than 1 tuning in the first year to get it fully... on-pitch and up to its fullest potential.read more
    Virginie Perreault
    Virginie Perreault
    14:17 23 Oct 22
    This is the company (Ruttle piano works) and person (Mike Ruttle) you want taking care of your piano. They have the skills and resources to handle not only the yearly tuning, but also more complex... repairs, to the action, finish and cabinet work, moving, storage, everything! They recently made me a very special piano bench in their workshop. You will be amazed at what they have to offer.read more
    Ani Clé
    Ani Clé
    16:16 22 Oct 22
    I recently purchased a piano and was disappointed to find out that it had many defects. Being that I’m not too familiar with tuning pianos I was very pleased to find Ruttle Piano works! The service... was fast and the service was exactly what I needed and more. I definitely recommend him and will be using him in the future if needed.read more
    Noémie Benoit
    Noémie Benoit
    02:12 22 Oct 22
    Our piano sound beautiful after Mike's tuning. Happily answered our questions and also provided a recommendation for a piano humidifier/dehumidifier system to keep the keys from sticking in the... summer and keep the piano from going flat in winter. We will be having him back in a few weeks for the installation.read more
    Qurat-ul-ain Amna
    Qurat-ul-ain Amna
    00:46 22 Oct 22
    Repairs completed with skill and precision. Easy to talk to and a kind person. The second appointment was for a full tuning which was also completed in a normal amount of time, 1.5 hours, not 3-4... hours like some of the junior "tuners" in the area. It isn't worth it to save $20, just hire Mike and rest assured your piano is in the best hands!read more
    Véronique LeBlanc
    Véronique LeBlanc
    11:27 18 Oct 22
    I highly recommend Mike and Ruttle piano works. Excellent communication and business skills which can sometimes be lacking in other piano technicians. His company is a wonderful local resource that I... suggest everyone try for themselves -- whether its just a tuning or a complete piano restoration.read more
    Valia Horner
    Valia Horner
    01:32 15 Oct 22
    Thank you for recommending the piano life saver system. I have filled it now a couple of times in two weeks. Its extremely dry here even in early autumn. I highly suggest you consider it if you have... had issues with your piano's pitch falling shortly after it is tuned.read more
    Jes
    Jes
    02:37 21 Sep 22
    Mike had very good customer service, very honest with his work! Our piano has never sound better! Would definitely be using Ruttle for my future tunings and maintenance of the piano.
    Sheena Randell
    Sheena Randell
    11:23 14 Sep 22
    Never underestimate the importance of a skilled piano technician. Mike has been tuning/servicing our piano for years and his work is consistently excellent. We are lucky to have him!
    Carmine Bibaud
    Carmine Bibaud
    22:22 05 Sep 22
    Top-notch job restoring an early 1900s piano that was made in Canada (Ontario). The sound is very lovely and the finish of the wood is just gorgeous. I am very happy we went this route instead of... buying new. Supporting Canadian business + hand made Canadian piano for less than a new one from overseas factory is a win-win.read more
    Kim Giesbrecht
    Kim Giesbrecht
    13:11 31 Aug 22
    The piano bench they built for me is so beautiful! The lamp is wonderful too, so solid and well built. Everything is hand made (to order) and heirloom quality. You will not be disappointed.
    Érika Vigara
    Érika Vigara
    05:57 29 Aug 22
    I have found Ruttle piano works to be the best piano restoration company in Canada. They sent us updates throughout the process and explained every step in extreme detail. There is simply no... comparison to the one-man local restorers. I strongly suggest getting their book on piano restoration.read more
    Iqra Maqbool
    Iqra Maqbool
    05:05 18 Aug 22
    Mike did excellent work to improve the sound of our piano, first to adjust the softness of the hammers and then to regulate the action. He is more skilled than other technicians we have hired in the... past.read more
    Carolina Clarke
    Carolina Clarke
    02:28 18 Aug 22
    Our humidifier system (life saver system) had failed after 30 years. We hired Ruttle Piano Works to replace it and also to perform a badly needed regulation. The quality of work is excellent and now... our upright piano sounds like it had major work when it was only a day of Mike's time.read more
    Marian M
    Marian M
    19:39 12 Aug 22
    Repaired the front two legs of my spinet piano after they were broken off by movers. Did a great job, the finish is matched perfectly. Thanks for the wondeful tuning aswell.
    Arah Tamby
    Arah Tamby
    15:59 12 Aug 22
    Provided quality tuning for my Yamaha baby grand. Their website was easy to book through, he was on-time and professional. Thanks also for the piano lamp which was made to order just for me.
    hong anh
    hong anh
    02:59 12 Aug 22
    Many thanks and much appreciation for your work in helping me find a used piano, conducting an inspection, moving it to my home and then tuning it. It was very easy to arrange by email.
    Kaitlyn Nelson
    Kaitlyn Nelson
    22:27 11 Aug 22
    Fantastic work on the refinishing of a family heirloom piano. Instead of buying a new piano from a factory, consider having an older Canadian or American piano rebuilt by a master rebuilder. You may... be surprised to see that the construction quality is higher than you can get now, and with the quality of rebuilding work done here it will play like new.read more
    agata
    agata
    02:59 04 Aug 22
    Replied quickly, pricing is fair when you see how experienced they are. Its nice not having to call back and ask for something to be looked at, as they do a very thorough job with their tuning and... other work.read more
    Shivani Shinde
    Shivani Shinde
    01:24 03 Aug 22
    We hire Ruttle piano works twice a year to tune and we have never had any issues. It is a pleasure to speak with their booking person, and in person service is excellent.
    Asma Khan
    Asma Khan
    15:06 01 Aug 22
    They do a great job making sure our (2) pianos are in a good working order. The service in person, over email, by phone, just great!
    Shelby Dockendorff
    Shelby Dockendorff
    11:43 29 Jul 22
    He was very methodical in taking apart the action and removing the keys to clean inside ourpiano. I have never seen it cleaned so thoroughly! The tuning is wonderful.
    Odile Boucher
    Odile Boucher
    20:24 21 Jul 22
    For the first time our piano has not developed sticking keys in the summer thanks to the humidity control system (Piano Life Saver) installed by Ruttle piano works. I highly recommend them and the... system to all piano owners! Fast service, superfriendly and knowledgeable.read more
    Natalia Alberdi
    Natalia Alberdi
    11:46 12 Jul 22
    From the person who took our information over the phone, to the team of movers, to the technician who tuned it -- eveyone was professional and courteous. We are very happy to have this new (to us)... piano in our home making music.read more
    Emerald Aonghusa
    Emerald Aonghusa
    04:53 08 Jul 22
    Outstanding work restoring my Bluthner grand piano (inherited from my father). The sound and touch is just like new, and the wood finish looks amazing.
    kromie plays ˊᴗˋ
    kromie plays ˊᴗˋ
    00:25 06 Jul 22
    Our go-to for piano tuning and repair. Highly recommended to beginners and advanced students alike. Also, they do piano refinishing and restoration.
    Stefanie Franchi
    Stefanie Franchi
    04:07 19 Jun 22
    Five-star quality of their restoration service. Many thanks for refurbishing our grandmother's Heintzman piano. It looks so much lovlier than a plain black piano. The sound is great and kids will be... starting lessons using it this fall.read more
    Vivienne Sheppard
    Vivienne Sheppard
    04:02 08 Jun 22
    Probably the best piano technician in Calgary. I have had the opportunity to try pretty much everyone over the years and I find Mike's attitude and professionalism to be second to none.
    Kate
    Kate
    05:21 03 Jun 22
    Well-built website was easy to navigate and book an appointment through. It was such a pleasure. My grand piano sounds clear as a bell.
    Larry Tate
    Larry Tate
    17:22 29 May 22
    Mike's advanced skill set, simply put, will get more out of your piano. Look into regulation--it saved me from getting rid of my piano and I'm really enjoying it for the first time thank to his work.
    Huỳnh Yến
    Huỳnh Yến
    02:29 14 May 22
    Mike at RPW has been servicing our piano for a few years how. He is excellent - prompt, professional, courteous and friendly. A real pleasure to have him in our home. We would not hesitate to... refer them at all.read more
    Đoàn Kim
    Đoàn Kim
    02:27 14 May 22
    Did a great job. Friendly, professional and skilled. Was kind enough to answer all my questions and teach me about the process of tuning. Would use Mike again. Good experience all around and I'm... excited to sit down and play now 🙂read more
    Carlos Glenn
    Carlos Glenn
    05:21 12 May 22
    I am very happy with my newly tuned piano. They did a very thorough and professional job and I would definitely recommend his service. Looking forward to him coming back the next time my piano needs... tuning. It's now even better to play my piano with its improved sound.read more
    Justin Glenn
    Justin Glenn
    05:19 12 May 22
    I highly recommend, he was friendly, professional and tuned my piano perfectly to bring it back to life. Andy also offered very sound advice about taking care of and tuning the piano. Thank you and... see you again soon.read more
    Edwin James
    Edwin James
    05:15 12 May 22
    A Punctual and professional service. I was very happy with the work carried out on my old piano at what I would consider at a very reasonable price. He was such a pleasure to do business with and... comes highly recommended. 5 stars!read more
    Mark Mayo
    Mark Mayo
    10:11 07 May 22
    Big difference between the few formally-trained techs like Mike and those who have apprenticed under the old RPT system. No gaps in his knowledge, and his work is clearly on a higher level.
    Walter Hibbs
    Walter Hibbs
    23:48 05 May 22
    I inherited a 120 year old grand, which needed some restorative work before I could start to really use it. The standard of the work is excellent, and I am happy to have him back again.
    Robert Poole
    Robert Poole
    17:43 21 Apr 22
    We have a high-end Bosendorfer grand that was previously looked after by the former Steinway dealer (if you know who I mean). Their staff seems to turn over regularly and as a result the tuning was... never consistent. In contrast, Mike's work has been impeccable.read more
    Angela Martinez
    Angela Martinez
    03:38 21 Apr 22
    Our piano had gone untuned for probably 20 years. As a result it took several tunings and pitch raises and a couple of repairs to get it back in shape. Mike is professional and efficient. Make sure... to tune your piano at least every year…read more
    Robert Patterson
    Robert Patterson
    10:27 18 Apr 22
    Able to find rare, unusual parts for my old Bluthner that others could not. Good customer service and admin staff. These guys clearly have it. Will recommend to others.
    Rachel Knight
    Rachel Knight
    11:14 14 Apr 22
    It is amazing to see Mike work, and he is full of insight. I highly recommend him, especially if you are looking for any kind of repairs or simply a tune
    Andrew Zavala
    Andrew Zavala
    18:24 02 Apr 22
    In order for me to practice and learn, my piano nees to be perfectly in tune, well voiced and regulated. To this end Mike has been an excellent piano technician, and I highly recommend his company... for home service and restoration.read more
    Paula Reed
    Paula Reed
    19:52 23 Mar 22
    Was friendly with my nephew, the service was excellent and the pricing fair. Thanks for taking my debit card. I will recommend you to my neighbours.
    Thomas Pond
    Thomas Pond
    21:29 22 Mar 22
    What a treat! The Piano Disc is filling our home with lovely music. Definitely a splurge but its very slick. Need to make sure your piano is in good shape first as it will put it through its paces.
    Thomas Mitchell
    Thomas Mitchell
    09:02 16 Mar 22
    Our Mason & Hamlin BB can have its issues, but they have been fewer and further between as a result of the high level of care provided by Ruttle Piano Works.
    Danny Hart
    Danny Hart
    16:02 28 Feb 22
    Appreciation & thanks for replacing the casters on our big heavy upright piano. Highly recommend their double rubber casters if you have delicate floors
    Rebekah Griffin
    Rebekah Griffin
    12:03 27 Feb 22
    We are pleased with the gift certificate we purchased for our son. He was able to redeem it easily and the whole company strikes me as more professional than the one-man piano tuners and techs.
    Minnie Hernandez
    Minnie Hernandez
    12:05 26 Feb 22
    Big difference between the few formally-trained techs like Mike and those who have apprenticed under the old PTG system. No gaps in his knowledge, and his work is clearly on a higher level.
    Rosemary Lawson
    Rosemary Lawson
    23:57 11 Jan 22
    Glad I chose Ruttle piano works to restore my piano instead one of the "garage guys". They stand behind their work and their shop is busy enough to ensure consistent results.
    Edward Vaughan
    Edward Vaughan
    02:00 11 Jan 22
    Very pleased with the moving & storage service. So convenient to have it tuned immediately after being returned, and to have just one company to deal with.
    Joshua Kraus
    Joshua Kraus
    02:06 10 Jan 22
    Responded to my inquiry quickly and throughly. Answered all my questions and provided a prompt appointment date. The tuning is perfect and I will be recommending Mike highly to my friends and family.
    Tami Rodriquez
    Tami Rodriquez
    00:17 07 Jan 22
    My Kawai grand had a very heavy touch. Mike recommended a custom touchrail, which allows the touch weight to be adjusted. Now I can continue to use my piano as much as I used to without my hands... hurting…read more
    Michael Stephens
    Michael Stephens
    01:20 27 Dec 21
    Amazing work restoring my (originally my mom's) baby grand piano. It's been back in our house for over a year now and despite daily intensive use I can find no issues with it whatsoever.
    Dennis Robinson
    Dennis Robinson
    12:05 23 Dec 21
    Recommend for high-gloss polyester finish repair. They repaired several chips and now my piano looks like new again.
    Brian Audet
    Brian Audet
    13:57 22 Dec 21
    The tuning is lasting longer and sounding better than others I've had. In the spring I will have Mike back.
    Oswaldo Preston
    Oswaldo Preston
    15:48 12 Dec 21
    Very patient working out the issues with our temperamental upright piano. What a great experience compared to some others I've had.
    Cassandra Yan
    Cassandra Yan
    13:47 29 Nov 21
    I thought my piano might need repair (sticking keys). Turns out it just needed a thorough cleaning! Excellent value, and now my keys are moving freely again.
    Alfreda Fernandez
    Alfreda Fernandez
    12:01 26 Nov 21
    Easy to tell that he is a seasoned professional, the tuning was faster and sounds better than any I've ever had.
    r j
    r j
    12:17 24 Nov 21
    Our piano needed a tune-up following an extended period of non-use. Mike recommended a plan of action involving 2 tunings and 2 pitch adjustments. 3 weeks later and it was completely up to pitch, and... still holding months later.read more
    John Appel
    John Appel
    04:49 04 Sep 21
    My daughter has perfect pitch, she tells me this is the best tuning she has ever heard. Very reasonable rates for the service provided. Highly recommend!
    Michael Soto
    Michael Soto
    02:52 12 Jul 21
    What a great experience. We were looking at several used pianos online. Once we narrowed it down to two, we hired Mike to perform an inspection on both. Although they both looked and sounded almost... identical to us and our kids (both starting lessons), one turned out to be in need of action refurbishment and regulation. We were glad to avoid that expense. Mike was able to book us in on short notice so the kids could begin lessons on time. Highly recommend Ruttle piano to assist with purchasing a used piano.read more
    Laurel Martin
    Laurel Martin
    05:02 04 Jul 21
    He saved our 40 year old Baldwin from needing a full rebuilding. Our piano was always flat, even just a few weeks after a tuning. We decided to try Mike, he was able to use new pins to restore the... tension, and he installed a humidifier into the piano which helps the wood to stay moist. A+, 5 star rating!read more
    Arline Jones
    Arline Jones
    04:40 01 Jul 21
    Mike tuned our baby grand, and also did some work on the hammers to soften the tone. It sounds SO MUCH BETTER! He was also quite friendly and personable. We will have him back.
    David Ragsdale
    David Ragsdale
    14:11 17 Jun 21
    A neighbor recommended Ruttle to us. Our piano has not been tuned in years and being stuck at home we decided to get it tuned. In all it took 2 tunings over 2 months to get it fully up to pitch. Now... it sounds wonderful. We will be having them out again.read more
    Thiel Ruff
    Thiel Ruff
    13:50 07 Jun 21
    I was referred to Ruttle piano works by my teacher (I am a Royal Conservatory Associate Diploma Student). I’m really impressed by the quality of the tuning. Showed up on time, takes debit cards, very... convenient. Thx!read more
    Jamiya Eli
    Jamiya Eli
    16:49 11 May 21
    The level of customer service here is outstanding. I purchased a piano tuning as a gift for my daughter. Ruttle piano coordinated with my son-in-law to perform the tuning while she was out of the... house. We are all so happy with the result.read more
    Bud Moore
    Bud Moore
    03:34 24 Apr 21
    Mike did a great job tuning our Yamaha upright piano. He also replaced several keytops which our darling children had pried off a few years ago. Looks much better now.
    Auer Singletary
    Auer Singletary
    07:50 22 Apr 21
    Just wanted to say thanks to Mike at Ruttle piano works for getting my studio pianos into top condition. I highly recommend his services to teachers and students alike.
    Denise Geraldo
    Denise Geraldo
    05:56 14 Apr 21
    Ruttle piano tunes the piano at my building (Seniors Residence). Always prompt, polite and professional. They fixed the leg when it was loosened during a move between rooms, and set up the piano on a... heavy-duty dolly so it can be moved without straining the frame or built-in casters.read more
    Ann Lloyd
    Ann Lloyd
    21:30 01 Apr 21
    Mike did a great job and it's so wonderful to be playing a well tuned piano!
    Trisha “Trish” Thib
    Trisha “Trish” Thib
    02:45 09 Mar 21
    I can’t say enough nice things about the piano tuning service we received. Mike was clearly skilled & knowledgeable and spent way more time tuning our piano than I expected. We had a key that wasn’t... playing properly which he fixed quickly & then raised the pitch as it was very flat. It sounds nicer now than it has after any other tuning we had done. Plus he’s a super personable guy. I’ve had our piano tuned before & wasn’t sure what we paid for but this time I absolutely can tell the difference. Amazing!read more
    Peter Collins
    Peter Collins
    18:06 21 Feb 21
    We were in need of a new piano tuner, as our long time tuner had passed away. After a search of various piano services in Calgary, I settled on Ruttle Piano Works, both because of the useful... detailed information on their website and because our piano (an upright grand Heinzman over 100 years old) needs special care. I made the appointment on line, and Mike Ruttle came to our home, right on time. He is pleasant, very knowledgeable, did a fine job tuning (including a pitch raise), and gave me much useful information about care for our piano. I am most impressed with Ruttle Piano Works, and highly recommend Mike Ruttle. Ruttle Piano Works will definitely be our "go to" service for all our future piano care needs.read more
    Lucy Wang
    Lucy Wang
    21:55 15 Jan 21
    This place is very underrated. Mike was very experienced and professional. 2 hrs of labour later, our piano is finally sounding like it’s supposed to ☺️☺️ I would strongly... recommend.read more
    Collin Merritt
    Collin Merritt
    20:47 19 Mar 20
    Mike at RPW has been servicing our piano for a few years how. He is excellent - prompt, professional, courteous and friendly. A real pleasure to have him in our home. We would not hesitate to... refer them at all.read more
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    Owner's Statement

    I am formally educated through the University of Western Ontario’s Piano Technology Program. I enjoy caring for pianos and interacting with those who value them.

    My experience as a technician has taught me to appreciate the subtle complexities of this unique instrument, and to understand the needs of pianists and piano owners. I respect and value an honourable reputation and hold myself to a quality work standard. We look forward to providing you with prompt and professional piano service. —Mike Ruttle