Repairs
Piano repairs fall into three major categories — Action, Case and Hardware. Please consult the list below as well as our List of Services. General repairs are $140/hr, billable in quarter-hour increments. To book an appointment or ask a question, please use the form below or call (403) 910-1495, 8 AM to 8 PM daily. •
Action Repairs
Hammer Repair
Hammer Shank Repair
String Replacement
Pedal Repair
Dead Key Repair
Rattling Key Repair
Squeaking Key Repair
Case Repairs
Leg Repair & Replacement
Missing or Damaged Keytop Replacement
Chipped and/or Stained Ivory Keytop Replacement
Scratched Finish Repair
Chipped Finish Repair
Scuffed Finish Repair
French Polished Finish Repair
Varnished Finish Repair
High Gloss Polyester Finish Repair
Hardware Repairs
Pedal Replacement
Caster Repair & Replacement
Hinge Repair & Replacement
Lid Repair & Replacement
Lid Prop Repair & Replacement
Music Desk Repair & Replacement
Dust Cover Replacement
Lock Key Replacement
Bench Repair & Replacement
Booking & Contact Form – Repairs
You should receive auto-confirmation of your message. If you do not receive it, if we do not respond within one day or if you would prefer assistance by phone, call (403) 910-1495, 8 AM to 8 PM daily. We look forward to providing you with prompt and professional piano service!
Questions?
Call 403-910-1495!
Daily, 8 am to 8 pm
Thousands of Satisfied Clients
shanera pongad
22:26 03 Aug 24
As always, great service, excellent piano tuning and care. I recommend Mike to anyone who is concerned about who to trust your piano service to in the Calgary area. He is a dedicated professional.
Emerou Joyce Quimada
18:17 24 Jul 24
Took time to help me understand what was going wrong with my piano, and why it needed more than just a tuning. The regulation took a full day, and its easy to see why with all those parts to be adjusted. Its like turning back the clock-- my piano now plays like it did when it was new. Very much worthwhile and please consider regulation if you have never had it done before!
Marco Moeller
00:44 29 May 24
Advanced piano technician. He can provide alternate tunings such as A 435 Hz for performance of historical pieces.
Hola Soy Kasia
19:35 27 May 24
Top quality piano restoration service. If you are located elsewhere in Canada they arrange for transport. We were given thoughful recommendations for different finishes and upgrades like the PianoDisc system, and they made a matching bench topped with an upholstery material from the 19th century
Hilary Tsoumpas
06:33 20 Feb 24
My childhood piano hadn’t been serviced since moving to Calgary over 20 years ago and was in need of some TLC. Mike did a fantastic job on all fronts - he was personable, punctual, and professional, the quality of his work was top notch. It’s clear he’s brilliant at what he does - and to hear him play at the end of a tuning is a true thing of beauty!
Han C
23:33 09 Jan 24
Excellent work adding a Pianodisc player system to our Steinway baby grand. Its very easy to control (using an ipad) and they keep adding new songs. Really a great choice if you or your kids are not playing as much but you still want to hear live piano music in your home.
Adrian Reid
22:25 06 Jan 24
Super friendly. Punctual. Very professional. Got my wife’s childhood piano tuned for her and she was extremely happy with the work done. Will definitely call them back for the next required service!
rahele farazmand
01:56 21 Jul 23
Five star piano restoration service. If you are located elsewhere in Canada or the USA they will arrange for transport. They helped me select a finish (satin walnut) and created a one-of-a-kind matching bench using a special silk fabric that gets me many compliments! The restored piano and bench were carefully transported back by their driver. They also put us in touch with a trusted local piano technician in Vancouver who is now looking after the tuning and maintenance of the pianodisc player system.
Paige Fermaniuk
20:19 19 Jun 23
Extremely knowledgable, friendly and helpful! They booked us in very quickly, and took attention to detail with our grand piano. Overall extremely happy with Ruttle Piano Works.
Yvonne Stoikos
16:43 13 Jun 23
Excellent service and piano adjustments to our family piano (Steinway grand). I highly recommend their cleaning service. If you've never had it done before you'll be shocked at what can accumulate inside an outwardly clean piano
angel Bijo
11:55 29 May 23
Took the time to tune my piano properly and demonstrated the low pitch that was bothering me. I wasn't sure quite how to explain it to him yet he understood me perfectly!
Ana Gabriela Sotelo Pérez
00:14 26 May 23
The Pianodisc player system is a beautiful addition to our piano (Steinway grand) and our home. So wonderful to have connected with Ruttle piano works!
Victoria Martinez
15:42 21 Apr 23
I needed to have a few keytops and a string replaced. They were able to get it done over 2 appointments (the string had to be duplicated in their shop), Mike tuned it up and its is holding up nicely even a few months later.
Vin
00:24 10 Jan 23
The sound of my piano drastically improved after tuning. I recommended Mike to my peers because Mike is a proficient technician. Another point i would like to make is that he is very polite.
Cristina Guzman
04:23 02 Nov 22
Unlike many technicians who only apprenticed, Mike went through a formal training program as well. His tunings are simply better than others I've had. He is not afraid to tell you about other things that need to be worked on in order to get your piano into the best condition. Also, sometimes a tuning alone is not enough and at that point you will really be glad you chose Ruttle piano works!
Vio La
11:13 26 Oct 22
Mike made sure my extremely out of tune piano sounded beautiful once more. Great service and flexible♥️♥️♥️😍😍😍
Siddhi Oza
03:20 26 Oct 22
Mike was extremely helpful in guiding my purchase of a piano. He compared two and helped me avoid thousands of dollars in repairs to one that, to my ears, sounded almost identical. Best money ever spent! He does superb, honest work. Amazing repairing service - Highly Recommend.
Jessica Longo
02:36 26 Oct 22
Respectable and responsible in caring for pianos. He resolved some small issues that another tuner was not able to fix. I will use Mike from now on! I suggest you try his services if you have been less than pleased with the work of others.
Lacie Dove
02:09 26 Oct 22
Mike will give your piano the real velvet glove treatment! He has a keen ear and has been formally trained in contrast to the many apprenticed tuners in Calgary. It is easy to communicate and schedule through his bookings person, and he offers weekdays, evenings and weekends. I recommend him without hesitation.
kasey fontana
05:14 25 Oct 22
Piano sounds great! Thanks Mike, we will call your scheduling person to rebook in three months. Heads up--if your piano has been moved it can take more than 1 tuning in the first year to get it fully on-pitch and up to its fullest potential.
Mich Varnum
14:55 23 Oct 22
I highly recommend Mike Ruttle, he has an abundance of knowledge and will keep your piano in the best shape possible. I will have him back to tune again in 6 months.
Virginie Perreault
14:17 23 Oct 22
This is the company (Ruttle piano works) and person (Mike Ruttle) you want taking care of your piano. They have the skills and resources to handle not only the yearly tuning, but also more complex repairs, to the action, finish and cabinet work, moving, storage, everything! They recently made me a very special piano bench in their workshop. You will be amazed at what they have to offer.
Ani Clé
16:16 22 Oct 22
I recently purchased a piano and was disappointed to find out that it had many defects. Being that I’m not too familiar with tuning pianos I was very pleased to find Ruttle Piano works! The service was fast and the service was exactly what I needed and more. I definitely recommend him and will be using him in the future if needed.
Lisa Blackman Bartel
03:16 22 Oct 22
Mike tuned my piano for the first time after a move and was very courteous and friendly. The action section (grand piano) needed some repairs and regulation so he brought it back to his workshop and returned the following week with everything in pristine condition.
C. Barrett
02:33 22 Oct 22
Worked within my schedule to set-up an appointment. The inspection (post-move) and tuning went very smoothly. There was a small chip in the polyester finish caused by movers. Luckily he is experienced with finish repair and has worked with the moving company before (Atlas Van Lines) to fulfill insurance claims for moving damages.
Noémie Benoit
02:12 22 Oct 22
Our piano sound beautiful after Mike's tuning. Happily answered our questions and also provided a recommendation for a piano humidifier/dehumidifier system to keep the keys from sticking in the summer and keep the piano from going flat in winter. We will be having him back in a few weeks for the installation.
Qurat-ul-ain Amna
00:46 22 Oct 22
Repairs completed with skill and precision. Easy to talk to and a kind person. The second appointment was for a full tuning which was also completed in a normal amount of time, 1.5 hours, not 3-4 hours like some of the junior "tuners" in the area. It isn't worth it to save $20, just hire Mike and rest assured your piano is in the best hands!
Véronique LeBlanc
11:27 18 Oct 22
I highly recommend Mike and Ruttle piano works. Excellent communication and business skills which can sometimes be lacking in other piano technicians. His company is a wonderful local resource that I suggest everyone try for themselves -- whether its just a tuning or a complete piano restoration.
Valia Horner
01:32 15 Oct 22
Thank you for recommending the piano life saver system. I have filled it now a couple of times in two weeks. Its extremely dry here even in early autumn. I highly suggest you consider it if you have had issues with your piano's pitch falling shortly after it is tuned.
Maryum Afzal (Maryum)
08:38 02 Oct 22
I really appreciated his perseverance! My piano sounds much better now. Very fair pricing as well and nice to speak with.
Maple Hollis
11:53 30 Sep 22
We have used Ruttle piano works for a few years now and have nothing but kind things to say about their diligent work in refurbishing & maintaining our Baldwin grand.
Jes
02:37 21 Sep 22
Mike had very good customer service, very honest with his work! Our piano has never sound better! Would definitely be using Ruttle for my future tunings and maintenance of the piano.
Sheena Randell
11:23 14 Sep 22
Never underestimate the importance of a skilled piano technician. Mike has been tuning/servicing our piano for years and his work is consistently excellent. We are lucky to have him!
Carmine Bibaud
22:22 05 Sep 22
Top-notch job restoring an early 1900s piano that was made in Canada (Ontario). The sound is very lovely and the finish of the wood is just gorgeous. I am very happy we went this route instead of buying new. Supporting Canadian business + hand made Canadian piano for less than a new one from overseas factory is a win-win.
Kim Giesbrecht
13:11 31 Aug 22
The piano bench they built for me is so beautiful! The lamp is wonderful too, so solid and well built. Everything is hand made (to order) and heirloom quality. You will not be disappointed.
Érika Vigara
05:57 29 Aug 22
I have found Ruttle piano works to be the best piano restoration company in Canada. They sent us updates throughout the process and explained every step in extreme detail. There is simply no comparison to the one-man local restorers. I strongly suggest getting their book on piano restoration.
Iqra Maqbool
05:05 18 Aug 22
Mike did excellent work to improve the sound of our piano, first to adjust the softness of the hammers and then to regulate the action. He is more skilled than other technicians we have hired in the past.
Carolina Clarke
02:28 18 Aug 22
Our humidifier system (life saver system) had failed after 30 years. We hired Ruttle Piano Works to replace it and also to perform a badly needed regulation. The quality of work is excellent and now our upright piano sounds like it had major work when it was only a day of Mike's time.
Marian M
19:39 12 Aug 22
Repaired the front two legs of my spinet piano after they were broken off by movers. Did a great job, the finish is matched perfectly. Thanks for the wondeful tuning aswell.
Arah Tamby
15:59 12 Aug 22
Provided quality tuning for my Yamaha baby grand. Their website was easy to book through, he was on-time and professional. Thanks also for the piano lamp which was made to order just for me.
hong anh
02:59 12 Aug 22
Many thanks and much appreciation for your work in helping me find a used piano, conducting an inspection, moving it to my home and then tuning it. It was very easy to arrange by email.
Kaitlyn Nelson
22:27 11 Aug 22
Fantastic work on the refinishing of a family heirloom piano. Instead of buying a new piano from a factory, consider having an older Canadian or American piano rebuilt by a master rebuilder. You may be surprised to see that the construction quality is higher than you can get now, and with the quality of rebuilding work done here it will play like new.
agata
02:59 04 Aug 22
Replied quickly, pricing is fair when you see how experienced they are. Its nice not having to call back and ask for something to be looked at, as they do a very thorough job with their tuning and other work.
Shivani Shinde
01:24 03 Aug 22
We hire Ruttle piano works twice a year to tune and we have never had any issues. It is a pleasure to speak with their booking person, and in person service is excellent.
Asma Khan
15:06 01 Aug 22
They do a great job making sure our (2) pianos are in a good working order. The service in person, over email, by phone, just great!
Shelby Dockendorff
11:43 29 Jul 22
He was very methodical in taking apart the action and removing the keys to clean inside ourpiano. I have never seen it cleaned so thoroughly! The tuning is wonderful.
Odile Boucher
20:24 21 Jul 22
For the first time our piano has not developed sticking keys in the summer thanks to the humidity control system (Piano Life Saver) installed by Ruttle piano works. I highly recommend them and the system to all piano owners! Fast service, superfriendly and knowledgeable.
Natalia Alberdi
11:46 12 Jul 22
From the person who took our information over the phone, to the team of movers, to the technician who tuned it -- eveyone was professional and courteous. We are very happy to have this new (to us) piano in our home making music.
Emerald Aonghusa
04:53 08 Jul 22
Outstanding work restoring my Bluthner grand piano (inherited from my father). The sound and touch is just like new, and the wood finish looks amazing.
kromie plays ˊᴗˋ
00:25 06 Jul 22
Our go-to for piano tuning and repair. Highly recommended to beginners and advanced students alike. Also, they do piano refinishing and restoration.
Stefanie Franchi
04:07 19 Jun 22
Five-star quality of their restoration service. Many thanks for refurbishing our grandmother's Heintzman piano. It looks so much lovlier than a plain black piano. The sound is great and kids will be starting lessons using it this fall.
Vivienne Sheppard
04:02 08 Jun 22
Probably the best piano technician in Calgary. I have had the opportunity to try pretty much everyone over the years and I find Mike's attitude and professionalism to be second to none.
Kate
05:21 03 Jun 22
Well-built website was easy to navigate and book an appointment through. It was such a pleasure. My grand piano sounds clear as a bell.
Larry Tate
17:22 29 May 22
Mike's advanced skill set, simply put, will get more out of your piano. Look into regulation--it saved me from getting rid of my piano and I'm really enjoying it for the first time thank to his work.
Huỳnh Yến
02:29 14 May 22
Mike at RPW has been servicing our piano for a few years how. He is excellent - prompt, professional, courteous and friendly. A real pleasure to have him in our home. We would not hesitate to refer them at all.
Đoàn Kim
02:27 14 May 22
Did a great job. Friendly, professional and skilled. Was kind enough to answer all my questions and teach me about the process of tuning. Would use Mike again. Good experience all around and I'm excited to sit down and play now 🙂
Carlos Glenn
05:21 12 May 22
I am very happy with my newly tuned piano. They did a very thorough and professional job and I would definitely recommend his service. Looking forward to him coming back the next time my piano needs tuning. It's now even better to play my piano with its improved sound.
Justin Glenn
05:19 12 May 22
I highly recommend, he was friendly, professional and tuned my piano perfectly to bring it back to life. Andy also offered very sound advice about taking care of and tuning the piano. Thank you and see you again soon.
Edwin James
05:15 12 May 22
A Punctual and professional service. I was very happy with the work carried out on my old piano at what I would consider at a very reasonable price. He was such a pleasure to do business with and comes highly recommended. 5 stars!
Mark Mayo
10:11 07 May 22
Big difference between the few formally-trained techs like Mike and those who have apprenticed under the old RPT system. No gaps in his knowledge, and his work is clearly on a higher level.
Walter Hibbs
23:48 05 May 22
I inherited a 120 year old grand, which needed some restorative work before I could start to really use it. The standard of the work is excellent, and I am happy to have him back again.
Robert Poole
17:43 21 Apr 22
We have a high-end Bosendorfer grand that was previously looked after by the former Steinway dealer (if you know who I mean). Their staff seems to turn over regularly and as a result the tuning was never consistent. In contrast, Mike's work has been impeccable.
Angela Martinez
03:38 21 Apr 22
Our piano had gone untuned for probably 20 years. As a result it took several tunings and pitch raises and a couple of repairs to get it back in shape. Mike is professional and efficient. Make sure to tune your piano at least every year…
Robert Patterson
10:27 18 Apr 22
Able to find rare, unusual parts for my old Bluthner that others could not. Good customer service and admin staff. These guys clearly have it. Will recommend to others.
Rachel Knight
11:14 14 Apr 22
It is amazing to see Mike work, and he is full of insight. I highly recommend him, especially if you are looking for any kind of repairs or simply a tune
Andrew Zavala
18:24 02 Apr 22
In order for me to practice and learn, my piano nees to be perfectly in tune, well voiced and regulated. To this end Mike has been an excellent piano technician, and I highly recommend his company for home service and restoration.
Paula Reed
19:52 23 Mar 22
Was friendly with my nephew, the service was excellent and the pricing fair. Thanks for taking my debit card. I will recommend you to my neighbours.
Thomas Pond
21:29 22 Mar 22
What a treat! The Piano Disc is filling our home with lovely music. Definitely a splurge but its very slick. Need to make sure your piano is in good shape first as it will put it through its paces.
Thomas Mitchell
09:02 16 Mar 22
Our Mason & Hamlin BB can have its issues, but they have been fewer and further between as a result of the high level of care provided by Ruttle Piano Works.
Danny Hart
16:02 28 Feb 22
Appreciation & thanks for replacing the casters on our big heavy upright piano. Highly recommend their double rubber casters if you have delicate floors
Rebekah Griffin
12:03 27 Feb 22
We are pleased with the gift certificate we purchased for our son. He was able to redeem it easily and the whole company strikes me as more professional than the one-man piano tuners and techs.
Minnie Hernandez
12:05 26 Feb 22
Big difference between the few formally-trained techs like Mike and those who have apprenticed under the old PTG system. No gaps in his knowledge, and his work is clearly on a higher level.
Rosemary Lawson
23:57 11 Jan 22
Glad I chose Ruttle piano works to restore my piano instead one of the "garage guys". They stand behind their work and their shop is busy enough to ensure consistent results.
Edward Vaughan
02:00 11 Jan 22
Very pleased with the moving & storage service. So convenient to have it tuned immediately after being returned, and to have just one company to deal with.
Joshua Kraus
02:06 10 Jan 22
Responded to my inquiry quickly and throughly. Answered all my questions and provided a prompt appointment date. The tuning is perfect and I will be recommending Mike highly to my friends and family.
Tami Rodriquez
00:17 07 Jan 22
My Kawai grand had a very heavy touch. Mike recommended a custom touchrail, which allows the touch weight to be adjusted. Now I can continue to use my piano as much as I used to without my hands hurting…
Michael Stephens
01:20 27 Dec 21
Amazing work restoring my (originally my mom's) baby grand piano. It's been back in our house for over a year now and despite daily intensive use I can find no issues with it whatsoever.
Dennis Robinson
12:05 23 Dec 21
Recommend for high-gloss polyester finish repair. They repaired several chips and now my piano looks like new again.
Brian Audet
13:57 22 Dec 21
The tuning is lasting longer and sounding better than others I've had. In the spring I will have Mike back.
Oswaldo Preston
15:48 12 Dec 21
Very patient working out the issues with our temperamental upright piano. What a great experience compared to some others I've had.
Cassandra Yan
13:47 29 Nov 21
I thought my piano might need repair (sticking keys). Turns out it just needed a thorough cleaning! Excellent value, and now my keys are moving freely again.
Alfreda Fernandez
12:01 26 Nov 21
Easy to tell that he is a seasoned professional, the tuning was faster and sounds better than any I've ever had.
r j
12:17 24 Nov 21
Our piano needed a tune-up following an extended period of non-use. Mike recommended a plan of action involving 2 tunings and 2 pitch adjustments. 3 weeks later and it was completely up to pitch, and still holding months later.
John Appel
04:49 04 Sep 21
My daughter has perfect pitch, she tells me this is the best tuning she has ever heard. Very reasonable rates for the service provided. Highly recommend!
Michael Soto
02:52 12 Jul 21
What a great experience. We were looking at several used pianos online. Once we narrowed it down to two, we hired Mike to perform an inspection on both. Although they both looked and sounded almost identical to us and our kids (both starting lessons), one turned out to be in need of action refurbishment and regulation. We were glad to avoid that expense. Mike was able to book us in on short notice so the kids could begin lessons on time. Highly recommend Ruttle piano to assist with purchasing a used piano.
Laurel Martin
05:02 04 Jul 21
He saved our 40 year old Baldwin from needing a full rebuilding. Our piano was always flat, even just a few weeks after a tuning. We decided to try Mike, he was able to use new pins to restore the tension, and he installed a humidifier into the piano which helps the wood to stay moist. A+, 5 star rating!
Arline Jones
04:40 01 Jul 21
Mike tuned our baby grand, and also did some work on the hammers to soften the tone. It sounds SO MUCH BETTER! He was also quite friendly and personable. We will have him back.
David Ragsdale
14:11 17 Jun 21
A neighbor recommended Ruttle to us. Our piano has not been tuned in years and being stuck at home we decided to get it tuned. In all it took 2 tunings over 2 months to get it fully up to pitch. Now it sounds wonderful. We will be having them out again.
Thiel Ruff
13:50 07 Jun 21
I was referred to Ruttle piano works by my teacher (I am a Royal Conservatory Associate Diploma Student). I’m really impressed by the quality of the tuning. Showed up on time, takes debit cards, very convenient. Thx!
Jamiya Eli
16:49 11 May 21
The level of customer service here is outstanding. I purchased a piano tuning as a gift for my daughter. Ruttle piano coordinated with my son-in-law to perform the tuning while she was out of the house. We are all so happy with the result.
Bud Moore
03:34 24 Apr 21
Mike did a great job tuning our Yamaha upright piano. He also replaced several keytops which our darling children had pried off a few years ago. Looks much better now.
Auer Singletary
07:50 22 Apr 21
Just wanted to say thanks to Mike at Ruttle piano works for getting my studio pianos into top condition. I highly recommend his services to teachers and students alike.
Denise Geraldo
05:56 14 Apr 21
Ruttle piano tunes the piano at my building (Seniors Residence). Always prompt, polite and professional. They fixed the leg when it was loosened during a move between rooms, and set up the piano on a heavy-duty dolly so it can be moved without straining the frame or built-in casters.
Ann Lloyd
21:30 01 Apr 21
Mike did a great job and it's so wonderful to be playing a well tuned piano!
Trisha “Trish” Thib
02:45 09 Mar 21
I can’t say enough nice things about the piano tuning service we received. Mike was clearly skilled & knowledgeable and spent way more time tuning our piano than I expected. We had a key that wasn’t playing properly which he fixed quickly & then raised the pitch as it was very flat. It sounds nicer now than it has after any other tuning we had done. Plus he’s a super personable guy. I’ve had our piano tuned before & wasn’t sure what we paid for but this time I absolutely can tell the difference. Amazing!
Peter Collins
18:06 21 Feb 21
We were in need of a new piano tuner, as our long time tuner had passed away. After a search of various piano services in Calgary, I settled on Ruttle Piano Works, both because of the useful detailed information on their website and because our piano (an upright grand Heinzman over 100 years old) needs special care. I made the appointment on line, and Mike Ruttle came to our home, right on time. He is pleasant, very knowledgeable, did a fine job tuning (including a pitch raise), and gave me much useful information about care for our piano. I am most impressed with Ruttle Piano Works, and highly recommend Mike Ruttle. Ruttle Piano Works will definitely be our "go to" service for all our future piano care needs.
Lucy Wang
21:55 15 Jan 21
This place is very underrated. Mike was very experienced and professional. 2 hrs of labour later, our piano is finally sounding like it’s supposed to ☺️☺️ I would strongly recommend.
Collin Merritt
20:47 19 Mar 20
Mike at RPW has been servicing our piano for a few years how. He is excellent - prompt, professional, courteous and friendly. A real pleasure to have him in our home. We would not hesitate to refer them at all.
Formally educated through the University of Western Ontario’s Piano Technology Program, Michael Ruttle is a master-level piano technician experienced in every facet of piano tuning, maintenance and repair. His work can be heard in major venues across Alberta as well as in schools, churches, community centres, restaurants, lounges, on Disney+, and in thousands of private homes — on pianos ranging from the simplest of spinets for first-time students, to to the most elaborate concert grands for seasoned performers.
My experience as a technician has taught me to appreciate the subtle complexities of this unique instrument, and to understand the needs of pianists and piano owners. I respect and value an honourable reputation by holding myself and my team to a quality work standard. We look forward to providing you with prompt and professional piano tuning, maintenance, repair, restoration, moving and storage services.
—Mike Ruttle